Terms and Conditions

Terms & Conditions

Effective Date 01-01-2025
Welcome to Call Louder LLC (“Call Louder,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and remote support services. By using our services, you agree to these Terms. If you do not agree, please discontinue use immediately.

1. Services Provided

• Call Louder LLC provides remote computer support and troubleshooting services, delivered via secure online connections, phone, or digital communication.
• Our services are limited to software-related issues. We do not perform or guarantee repair/replacement of hardware components such as chargers, screens, batteries, or ports.
• Services are available to individuals and businesses, subject to these Terms.

2. User Responsibilities

• You agree to provide accurate information about your device and issue when requesting support.
• You must ensure a stable internet connection for remote troubleshooting.
• You are responsible for maintaining data backups before support sessions. Call Louder is not responsible for data loss.
• You agree not to misuse our services for illegal, fraudulent, or harmful purposes.

3. Payments & Refunds

• All service fees must be paid in advance unless otherwise stated.
• “No Fix, No Pay” Guarantee: If we are unable to resolve your issue within the scope of our services, you will not be charged.
• Refunds apply only if the issue is determined to be outside our service scope (e.g., hardware-related problems).
• Once a service is successfully delivered, all fees are non-refundable.
• For Details Refund Policy please visit www.calllouder.com/

4. Limitations of Service

• We cannot guarantee resolution of all issues remotely. Some problems may require physical/hardware intervention, which is outside our scope.
• We are not liable for issues caused by third-party products, internet outages, or manufacturer restrictions.
• Service timeframes may vary depending on the complexity of the issue.

5. Liability Disclaimer

• Our services are provided on an “as-is” and “as-available” basis.
• Call Louder LLC shall not be liable for:
• Data loss, device malfunction, or interruption of service.
• Indirect, incidental, or consequential damages.
• Our maximum liability is limited to the amount paid for the specific service in question.

6. Privacy & Data Security

• We only access your computer/device with your explicit consent during a session.
• We do not store your personal files, browsing history, or passwords unless required and authorized by you for troubleshooting.
• Please review our Privacy Policy for full details.

7. Intellectual Property

• All content on our website, including text, graphics, logos, and service materials, is the property of Call Louder LLC.
• You may not reproduce, modify, or distribute our content without written consent.

8. Governing Law

• These Terms are governed by the laws of the State of New York, USA.
• Any disputes will be subject to the jurisdiction of courts located in New York, USA.

9. Modifications

• We may update these Terms from time to time. Changes will be effective when posted on our website. Continued use of our services after updates means you accept the revised Terms.

10. Contact Us

• For questions about these Terms, please contact:
Call Louder LLC
📧 Email: support@calllouder.com
📞 Phone: +1 (888) 843-8812
🏢 Address: 1820 Avenue M, Brooklyn, NY 11230, USA