
At Call Louder LLC, we are committed to transparency and fairness. This Refund Policy explains how refunds are handled for our hourly services and subscription plans, in accordance with U.S. consumer protection standards.
• Once work has begun, refunds are not applicable to hourly services.
• Charges are based on time spent, regardless of task completion.
• If a technical issue occurs and is caused by Call Louder LLC, a partial refund may be considered.
• Client dissatisfaction due to change of mind or project abandonment does not qualify for a refund.
• All subscription plans are billed in advance.
• If no services have been delivered, a full refund may be issued within the eligible period.
• If services have already been delivered:
– A refund will be processed after deducting the value of services used (General or Advanced, depending on the service performed).
– The remaining balance of the subscription amount will be refunded.
• After the 15-day period, cancellations are non-refundable.
• Cancellations may occur at any time; however, refunds are only applicable within the first 15 days.
Refunds do not apply to:
• Hourly software licenses or third-party tools (e.g., antivirus, software subscriptions).
• Replacement hardware or devices (hard drives, etc.).
• Labor charges already delivered (services used before cancellation).
Submit a refund request via email with order details and reason.
Refunds will be issued to the original payment method within 7–10 business days.
This policy is aligned with U.S. consumer protection laws. Refunds outside this policy will only be provided when legally required.
For refund requests or questions, please contact:
+1 (888) 843-8812
Website: www.calllouder.com
Call Louder LLC, 1200 Avenue of the Americas, New York, NY 10036
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